Privacy Policy

Privacy Policy of Swiftwater Cellars

Swiftwater Cellars operates the https://swiftwatercellars.com/ website, which provides the SERVICE.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Swiftwater Cellars website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://swiftwatercellars.com/, unless otherwise defined in this Privacy Policy. Our Privacy Policy was created with the help of the Privacy Policy Template and the Disclaimer Template.

Quality Guarantee: If your wine is flawed or damaged (by means other than “Carrier”), you may return the product for exchange or refund (except where prohibited by law). “Swiftwater Cellars” will refund the value of the item and any taxes you were charged. Shipping charges are non-refundable. Damages caused by “Carrier” are not the responsibility of “Swiftwater Cellars”. “Purchaser” must submit claims for shipping charge reimbursement directly to the “Carrier”.

Return Authorization: To return wine(s), repackage the item(s) in its original packaging as received. Returns must be sent back prepaid. If wine(s) is replaced, “Swiftwater Cellars” will pay UPS Ground shipping costs for replacement item(s) unless other shipping arrangements have been made, and at the cost of the Purchaser.

Please contact the winery for Return Authorization. All shipments must be approved prior to return shipping and may be refused if no return authorization has been given.

Please ship returns to:

Swiftwater Cellars, Attn: Shipping / Receiving Dept 301

Rope Rider Drive, Cle Elum, Washington 98922

Returned Shipments for Invalid Address: If a shipment is returned to “Swiftwater Cellars” due to delivery failure for an invalid address, “Swiftwater Cellars” will contact you. If we do not receive a response before final delivery attempt, “Swiftwater Cellars” will refund the value of the wine and the taxes originally charged. Shipping charges are non-refundable.

Credit card refunds: Returns to credit card will be placed on the original credit card used for purchase.

Customer Information: Information is collected at the time of registration in order to complete transactions related to its use. Customer lists are not sold or distributed to third parties.

Website Log Files: Like most websites, log files are generated that show the IP Address of the visitor, date, time, and pages visited. Aggregate reports for website visitors are generated that do not contain personally identifiable information. Advertising reports are generated that show the IP addresses of visitors who clicked on ads (if any). This information may be sent to the advertiser to confirm the advertising fee charged. The advertiser already has this information as a result of the user clicking the ad. No additional information about the visitor is supplied to the advertiser. The log files are eventually deleted.

Third-party Downloads: This website does not allow third-party downloads or for third-parties to place ‘cookies.’

Cookies: This website does make use of cookies to facilitate the shopping cart functionality.

P3P Privacy: This site complies with the P3P privacy initiative currently used by Internet Explorer 6.0.

Mailing Lists: This website does maintain a mailing list. Your name, e-mail, and other information is never used to send spam or other forms of opt-in or opt-out mailings. We use our mailing list to send you important information regarding your order or to update you on events at Swiftwater Cellars.

User Registration: To sign up for Swiftwater Cellars mailing list, wine clubs or to order from our site you will go through a registration process. This information is collected for the sole purpose of displaying content on your browser. None of this information is ever sold or distributed to third-parties. This information is only used for billing and contact purposes by Swiftwater Cellars.

Security: We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites: Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy: Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy: We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us: If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us. For more information regarding online privacy, please visit Consumer.Net.

SWIFTWATER CELLARS
301 Rope Rider Drive
Cle Elum, WA 98922
-509.674.6555-